Payment Policy
At TadaGift, we are committed to providing a secure and straightforward payment experience for our customers.
Accepted Payment Methods
We accept the payment methods displayed at checkout on tadavncandle.com.
Depending on availability, these may include major credit and debit cards and other payment methods supported by our payment providers.
Available payment options may vary depending on the customer’s location, device, or payment provider.
Payment Authorization
Payment must be successfully authorized before an order can be processed.
When you place an order, your bank or payment provider may perform additional verification or authorization checks to help prevent fraud and unauthorized transactions.
If a payment is declined, please contact your bank or payment provider for more information or try another available payment method.
Order Processing
Once payment has been successfully confirmed, orders are typically processed within 1–2 business days.
For personalized products, production may begin shortly after payment confirmation. Please carefully review all personalization details before completing checkout.
Once production or fulfillment has started, changes or cancellations may no longer be possible.
Pricing and Currency
Product prices are displayed on tadavncandle.com before checkout.
Any applicable shipping charges, taxes, discounts, or other fees will be shown during checkout before payment is completed.
Unless otherwise stated, prices for customers shopping in the United States are displayed in U.S. Dollars (USD).
Shipping Charges
We offer free standard shipping within the United States on orders over $75.
For orders of $75 or less, any applicable shipping charges will be calculated and displayed at checkout before payment is completed.
For complete shipping information, please review our Shipping Policy.
Secure Payments
Payments are processed through secure third-party payment providers.
TadaGift does not directly store complete credit or debit card details on our servers.
Payment information is handled according to the security standards, terms, and privacy practices of the applicable payment provider.
Fraud Prevention
To help protect our customers and our business, some transactions may be reviewed for fraud prevention and security purposes.
We may contact customers for additional information where reasonably necessary to verify an order.
Orders involving suspected fraud, unauthorized payment activity, invalid payment information, or other security concerns may be held or canceled.
If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method.
Payment Issues
If you experience a payment issue during checkout, please:
- Confirm that your billing and payment information is correct.
- Make sure your card or payment method has sufficient available funds.
- Contact your bank or payment provider if the transaction is declined.
- Try another payment method available at checkout.
If the issue continues, please contact our customer support team.
Refunds
Approved refunds will be issued to the original payment method used for the order.
Once a refund has been issued by TadaGift, please allow approximately 5–10 business days for the funds to appear in your account.
Processing times may vary depending on your bank or payment provider.
For complete information regarding returns and refunds, please review our Return & Refund Policy.
Payment Security and Privacy
Customer payment and personal information is handled in accordance with our Privacy Policy and the security practices of our payment service providers.
We take reasonable measures designed to help protect customer information throughout the checkout and order process.
Contact Us
If you have questions about payment, billing, refunds, or an order, please contact us:
TadaGift
15410 Prairie Oaks Dr
Houston, TX 77083
United States
Email: support@tadavncandle.com
Phone: +1 409-300-2804
Website: tadavncandle.com