These Terms of Service govern your use of tadavncandle.com and your purchase of products from TadaGift. By accessing our website, placing an order, or using our services, you agree to these Terms.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or other harmful material through our website.

2. Products and Services

TadaGift offers physical home-fragrance and gift products, including wickless scented candles and selected personalized products.

We make reasonable efforts to display product descriptions, images, colors, dimensions, fragrances, and other product information accurately.

However, actual colors and appearance may vary slightly due to screen settings, lighting, materials, and normal production variations.

We reserve the right to modify, replace, limit, or discontinue products at any time without prior notice.

3. Personalized Products

Some products may be customized using names, text, or other information provided by the customer.

Customers are responsible for reviewing all personalization details carefully before submitting an order.

Personalized information will generally be produced as submitted, including spelling, capitalization, and formatting where applicable.

Once a personalized order has entered production or fulfillment, changes or cancellations may no longer be possible.

Personalized products are subject to the conditions described in our Return & Refund Policy.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or cancel orders for unavailable items.

If a product becomes unavailable after payment has been completed, we will contact the customer and provide an appropriate resolution, which may include a refund to the original payment method.

5. Pricing

Product prices are displayed on tadavncandle.com and may change from time to time.

The price charged for an order will be the price displayed at checkout when the order is submitted.

Any applicable shipping charges, taxes, discounts, or other fees will be shown at checkout where required.

Promotions and discounts may be subject to additional conditions and may be changed or discontinued at any time.

6. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, hold, or cancel an order where reasonably necessary, including in cases involving:

• suspected fraud or unauthorized transactions;
• incorrect pricing or product information;
• product unavailability;
• invalid, incomplete, or undeliverable shipping information;
• payment authorization issues;
• or violation of these Terms.

If we cancel an order after payment has been collected, an applicable refund will be issued to the original payment method.

7. Payment

Customers must provide current, complete, and accurate payment and billing information.

Payments may be processed through third-party payment providers.

By completing checkout, you agree to any applicable terms and conditions of the payment provider used to process your transaction.

TadaGift cannot guarantee that a payment provider will approve every transaction.

Additional information about payments is available in our Payment Policy.

8. Shipping and Delivery

Orders are processed according to our Shipping Policy.

Our standard processing time is generally 1–2 business days after payment has been successfully confirmed.

Orders are fulfilled and shipped from the United States.

Estimated delivery time within the United States is generally 5–7 business days after processing.

Delivery dates are estimates and may be affected by carrier delays, holidays, severe weather, address issues, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

TadaGift offers free standard U.S. shipping on orders over $75. Applicable shipping charges for other eligible orders will be displayed at checkout.

9. Returns and Refunds

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Eligible non-personalized products may generally be returned within 30 days of delivery, subject to the conditions stated in that policy.

Personalized products are generally not eligible for return, exchange, or refund because of:

• change of mind;
• buyer's remorse;
• preference changes;
• or incorrect personalization details entered by the customer.

However, damaged, defective, incorrect, or incorrectly personalized products caused by our error may qualify for a replacement, exchange, or refund.

10. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Orders may only be changed or canceled before production or fulfillment has started.

Because personalized products may enter production shortly after an order is placed, we cannot guarantee that changes or cancellations can be made after the order has been submitted.

11. Accuracy of Information

We make reasonable efforts to ensure that information published on tadavncandle.com is accurate and current.

Occasionally, website information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other details.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.

12. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, design elements, images, product presentation, and other materials is owned by or licensed to TadaGift and is protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, modify, republish, or commercially exploit website content without prior authorization.

13. Customer-Submitted Content

When you submit personalization text or other content for an order, you confirm that you have the legal right to use that content.

You must not submit content that is:

• unlawful;
• abusive;
• threatening;
• discriminatory;
• defamatory;
• infringing on intellectual property rights;
• or otherwise inappropriate.

We reserve the right to refuse personalization requests that violate these Terms or applicable law.

14. Third-Party Services

Our website may use third-party services for functions including:

• payment processing;
• shipping and order tracking;
• website hosting;
• analytics;
• advertising;
• fraud prevention;
• and other website functionality.

We are not responsible for the independent practices, availability, policies, or content of third-party services.

Your use of third-party services may also be subject to their own terms and privacy policies.

15. Prohibited Uses

You may not use tadavncandle.com:

• for unlawful or fraudulent purposes;
• to violate intellectual property rights;
• to provide false or misleading information;
• to interfere with website security or functionality;
• to distribute malicious software or harmful code;
• to collect personal information about others without authorization;
• to attempt unauthorized access to our systems;
• or to engage in activities that violate applicable laws or regulations.

We reserve the right to restrict or terminate access to our website where these Terms are violated.

16. Disclaimer

Products and services are provided subject to applicable consumer protection laws.

We make reasonable efforts to maintain the availability and accuracy of our website. However, to the extent permitted by law, we do not guarantee that website access will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms limits or excludes consumer rights that cannot legally be limited or excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, TadaGift will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our website, services, or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

18. Privacy

Personal information submitted through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that certain personal information may be processed as necessary to:

• process and fulfill orders;
• provide customer support;
• process payments;
• prevent fraud;
• provide shipping and tracking;
• and operate our website and services.

19. Changes to These Terms

We may update these Terms of Service periodically.

The latest version will be published on tadavncandle.com.

Continued use of our website after updated Terms are published constitutes acceptance of those Terms where permitted by applicable law.

20. Contact Us

If you have questions about these Terms of Service, your order, or our policies, please contact us:

TadaGift
15410 Prairie Oaks Dr
Houston, TX 77083
United States

Email: support@tadavncandle.com
Phone: +1 409-300-2804
Website: tadavncandle.com