At TadaGift, we are committed to providing a clear and reliable shipping experience for every order.

Order Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully confirmed.

For personalized products, please review all customization details carefully before placing your order. Once production or fulfillment has started, changes or cancellations may no longer be possible.

Shipping Origin

Orders are fulfilled and shipped from the United States.

Estimated Delivery Time

Estimated delivery time within the United States is:

5–7 business days after processing

Delivery dates are estimates and may vary due to carrier delays, holidays, severe weather, address issues, or other circumstances outside our control.

Shipping Costs

We offer free standard shipping within the United States on orders over $75.

For orders of $75 or less, any applicable shipping charges will be calculated and displayed at checkout before payment is completed.

Order Tracking

When tracking information is available, customers will receive a shipping confirmation email containing the tracking number.

Tracking information may take up to 24–48 hours to update after the carrier receives the package.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered production, fulfillment, or has already been shipped.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will review the available tracking information and assist you with the appropriate next steps.

Personalized Products

Some products sold on tadavncandle.com may be personalized using information provided by the customer.

Unless otherwise stated on the product page, the standard 1–2 business day processing time includes personalization and order preparation.

Please make sure all names, text, and other customization details are entered correctly before completing your order.

Delivery Issues

If tracking shows that your package was delivered but you have not received it, please check around the delivery location and with household members or neighbors first.

If the package still cannot be located, please contact us so we can review the shipment information and assist you.

Contact Us

For questions about shipping, tracking, or delivery, please contact us:

TadaGift
15410 Prairie Oaks Dr
Houston, TX 77083
United States

Email: support@tadavncandle.com
Phone: +1 409-300-2804
Website: tadavncandle.com